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Description
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Shipping
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Return
Description
To create your own version of a customized necklace with hanging diamonds, please click here. Once you place your order, our team will contact you to assist you further with the process of customizing your jewelry creation.
If you like the same exact necklace, it is available for immediate delivery, it is designed with two characters ( meem & 3ein) set in white diamonds and blue sapphires, with hanging diamonds, and crafted in 18k white gold.
Icnase you want something similar with different letters, you can also place your order here and our team will contact you to finalize the details of the order.
The customization process takes 3-4 weeks; the designs are shared with you within 2-3 days, and once you confirm, production takes 3-4 weeks. There is also the express service ( within 2 weeks), available upon request and with an additional charge.
Our jewelry comes with a 2-year warranty from the date of purchase.
Shipping
Orders placed before 7:00 AM AEDT will be processed on the same business day, while orders placed after 11:00 AM AEDT will be processed on the following business day.
Please note that processing times may be slightly extended during promotional events or new collection launches due to increased demand.
All Auguste orders are meticulously hand-picked and carefully packed in Byron Bay, Australia, to ensure the highest quality.
Return
Customers may choose between a refund or a credit note for full-priced items, subject to the following conditions:
- Items must be returned in their original condition and packaging: unworn, unwashed, and with all tags attached.
- For health and safety reasons, earrings cannot be returned.
- Return shipping methods and associated costs are the responsibility of the customer.
- Sale items are not eligible for refunds due to change of mind.
