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Description
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Shipping
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Return
Description
The initial Chain bracelet can be ordered with any preferred letter and crafted into any color of 18k gold. Please make your selection and our team will contact you to finalize your order details.
We will send you the design for confirmation within 2-3 working days, once you confirm, production can take around 2-3 weeks. For any urgent requests, let us know and we will be happy to assist you.
The bracelet comes with three size options, 16cm, 17cm & 18cm. For any other sizes, it can be requested once the team contacts you.
The jewelry is delivered with a 2-year warranty.
Shipping
Orders placed before 7:00 AM AEDT will be processed on the same business day, while orders placed after 11:00 AM AEDT will be processed on the following business day.
Please note that processing times may be slightly extended during promotional events or new collection launches due to increased demand.
All Auguste orders are meticulously hand-picked and carefully packed in Byron Bay, Australia, to ensure the highest quality.
Return
Customers may choose between a refund or a credit note for full-priced items, subject to the following conditions:
- Items must be returned in their original condition and packaging: unworn, unwashed, and with all tags attached.
- For health and safety reasons, earrings cannot be returned.
- Return shipping methods and associated costs are the responsibility of the customer.
- Sale items are not eligible for refunds due to change of mind.
