p style text - align justify Payments can be done directly on the Hiba Jaber Jewelry website All you need to do is select the product or service you want add it to your cart in the chosen size و you will be redirected to the page we process payments مع Stripe You can also contact us to request payment in installments مع Tabby / p h 3 style text - align justify HOW TO PROCESS AN ORDER amp TIMELINE / h 3 h 4 CUSTOMIZED ORDERS / h 4 p style text - align justify If you are purchasing one of our customized orders please follow the steps under How It Works on the customize Create Your Jewelry page Here you can make the payment to complete your order Once this is done our team will contact you to process the order / p p style text - align justify Customized orders take three to four weeks to process from the date of order confirmation Delivery times will vary we also have the express service مع an additional charge / p h 4 COLLECTION ORDERS / h 4 p style text - align justify You can shop any of the products you see on the website simply by selecting the item for purchase You can choose your size و desired quantity click on Add to Cart و the product will appear in your shopping cart on the top right - hand side of the screen When you're ready to place your order please proceed to 'Check Out' و follow the process indicated / p p style text - align justify Collection orders take ten to fourteen working days to process delivery times will vary / p h 3 style text - align justify DELIVERY / h 3 h 4 UAE amp INTERNATIONAL ORDERS / h 4 p style text - align justify UAE deliveries for free we add 5 VAT / p p style text - align justify The delivery fee for international orders is 40 We currently use FedEx as our courier for local و international deliveries / p p style text - align justify We cover customs import و duty fees / p p style text - align justify You can get an idea on shipping as follows / p h 4 COLLECTION PIECES / h 4 p style text - align justify UAE - After 10 to 14 working days of processing delivery takes 1 - 2 working days / p p style text - align justify International - After 10 to 14 working days of processing delivery takes 2 - 5 working days / p h 4 CUSTOMIZED PIECES / h 4 p style text - align justify UAE - After 3 to 4 weeks of processing from the date of confirmation delivery takes 1 - 2 working days / p p style text - align justify International - After 3 to 4 weeks of processing from the date of confirmation delivery takes 2 - 5 working days / p p style text - align justify For any express deliveries you can get in touch مع us و we will do our best to assist you The express fee is 40 و the order can be processed within 2 weeks / p h 3 RETURNS / h 3 h 4 COLLECTION DESIGNS / h 4 p style text - align justify All Sales within the UAE are final no exchanges or returns accepted / p p style text - align justify All International sales are final مع no exchanges or returns / p p style text - align justify Most orders are made to order in the event you are really unhappy مع your order or face an issue مع the size let us know و we can check if an exchange will be possible / p h 4 CUSTOMIZED amp BESPOKE PIECES / h 4 p style text - align justify Every piece is designed و produced specially for you - This means customizable jewelry is not exchangeable or returnable / p p style text - align justify If you are not happy مع your order for any reason please get in touch مع us و we will do our best to assist you / p h 4 DAMAGES amp RETURNS / h 4 p style text - align justify If you happen to receive your jewelry damaged please make sure to inform us within 3 days of delivery / p p style text - align justify We will be happy to return the piece و change it for you / p p style text - align justify Please make sure your items are returned جديد unused و in their original packaging / p p style text - align justify Returns that do not meet our policy will not be accepted و will be sent back to the customer / p