Orders placed before 7:00 AM AEDT will be processed on the same business day, while orders placed after 11:00 AM AEDT will be processed on the following business day.

Please note that processing times may be slightly extended during promotional events or new collection launches due to increased demand.

All Auguste orders are meticulously hand-picked and carefully packed in Byron Bay, Australia, to ensure the highest quality.

Customers may choose between a refund or a credit note for full-priced items, subject to the following conditions:

• Items must be returned in their original condition and packaging: unworn, unwashed, and with all tags attached.
• For health and safety reasons, earrings cannot be returned.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items are not eligible for refunds due to change of mind.